Medical Receptionist
Our Medical Receptionist assists our patients by checking them in and out of appointments, handling patient referrals, scheduling appointments, insurance authorizations, and managing incoming calls, just to name a few. So, check out the full position details below and see if joining California Retina Consultants is the right fit for you!
Your Responsibilities
- Welcomes all patients and visitors
- Answers and directs all calls to appropriate departments and staff members
- Triage patient calls to determine path to action regarding scheduling needs
- Collects full, complete, and accurate insurance information
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Assists with incoming and outgoing patient referrals
- Have working knowledge of all providers within our practice in order to fill schedules based on business needs
- Comforts patients by anticipating anxieties and answering questions
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Stay in frequent communication via chat, phone and email with our clinical staff and insurance/billing staff
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Contributes to team effort by accomplishing related results as needed
About the Candidate
The ideal candidate will have strong customer service skills and people skills to provide the highest level of care for our patients, as well as:
- High school degree or equivalent
- Bilingual (Preferred)
- Some front office experience (Preferred)
- Able to work varying shifts to meet patient needs (Required)
Who We Are
California Retina Consultants (CRC) is part of Retina Consultants of America (RCA), the largest network of leading retina specialists with the mission of saving sight and improving patient lives through innovation and the highest quality care. Through RCA's physician-centered practice management model, physicians continue to drive clinical and practice culture while benefiting from the available business expertise, resources and shared best practices.
Benefits
- Medical Insurance Plans
- Vision Insurance Plan
- Dental Insurance Plan
- 401K Contribution
- Life Insurance
- Sick, Vacation, and Holiday Pay
- Certification Opportunities
Equal Opportunity Employer
California Retina Consultants is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.
All offers are contingent upon satisfactory background check and pre-employment drug screen.
